Online Doctor Services

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Get Bettr, from home

Now you can get all kinds of common health needs sorted, without leaving your couch, with an online consultation. 

Using our telehealth service you can choose your type of consultation - either video chat by video or audio (phone) - then just choose your doctor and a time that suits you. You'll then get access to a wide range of health services including your medical certificates, specialist referrals, ongoing ACC and injury care. A virtual consultation also covers many common ailments for you and your whole family, all sorted quickly and easily. 10 minutes of your time, from anywhere and you’re done, without having to take a whole chunk out of your day just to see the doctor.

Bettr can help with:

  • Allergies and hayfever
  • Children’s wellness
  • Cold, flu and viruses
  • Headaches, migraines and dizziness
  • Injuries and accidents
  • Insomnia
  • Mental wellness support
  • Men’s health
  • Minor injuries and accidents
  • Ongoing conditions
  • Pain
  • Pregnancy
  • Reproductive and contraceptive care
  • Sexual health
  • Women’s health

Bettr can refer you:

We can provide referrals to additional care services including in-person GP appointments, and specialists. Whether it's specialist therapies like physiotherapy or mental health care, or when you need something checked or administered physically (like vaccinations and immunisations, cervical smears, blood pressure checks, blood tests, minor surgeries, skin checks, and more). Learn more

Bettr for Medical Certificates:

Getting a medical certificate is easy with Bettr, whether it's for a WINZ medical capacity certificate*, sickness certificates or other applications like ACC. And you can stay resting in bed. In most cases we can email you the certificate soon after your online appointment finishes. We can also help you with any medications or other support you might need to get well, during the same appointment. Learn more

ACC and Injury Care with Bettr:

We can help with ACC referrals and care too. This might include specialist referrals for ongoing therapy and treatment, or follow-up online consultations with a Bettr online doctor, as part of your post-injury care plan. If you need an initial ACC assessment or aren’t an existing customer of Bettr, you’ll need to see a doctor in person at one of our clinics as a first step. Learn more 

*WINZ medical capacity certificates are not possible for newly enrolled patients or other patients where we do not hold full GP medical records

FAQs

  • What happens if I need a follow up?

    If you need a follow up, you and the doctor you should discuss this before the consultation ends. The doctor may suggest booking another telehealth appointment or a face to face visit.

  • What happens at the end of the telehealth consultation?

    The doctor will check with you to ensure you understand what they think the problem is and what should be done about it. This may include any or all of the following:

    • Arranging another follow-up appointment for you
    • Arrange a lab test eg a blood test for you
    • Arranging a face to face appointment for you
    • Writing a referral to a specialist or allied health service eg hospital, physiotherapist
    • Sending you some educational material about your condition/problem.

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What we treat

Access a full suite of healthcare services

As long as it’s not a medical emergency you can make a doctors appointment at Bettr and get help with a wide range of healthcare services such as; ACC follow-ups, hand and foot issues, fevers, allergic reactions, rashes, skin problems, respiratory problems, coughs, cold and flu, medical certificates, oral health, mental health and many more. For more details on what we can (and can't) treat see our treatment services.

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Register for more.

Bettr's online doctor service is available nationwide to everyone. If you're in Auckland you can register and see a doctor online or in-person at any of our 40+ GP clinics.

Plus more great benefits:

The price of Bettr consulations drops to $45, and under 14s are free!

Get access to all 40+ Local Doctors GP Clinics and White Cross Urgent Care clinics

Most in-person GP consults are $20 or under when you register

*If you require face to face to treatment following your online consult, you can be referred to one of our nearly 50 GP clinics from Whangarei to Christchurch.
*Most in-person GP consults are $20 dependent upon the clinic

Public Holiday Surcharge
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A Public Holiday surcharge applies on Anzac Day, Thursday 25th April. 

Registered patients will be $65 and $99 for non-registered patients on this day.