Simple, fair prices for everyone
As an accredited provider of Health NZ's 24/7 online GP care, our consultations are:
- FREE for all enrolled children under 14yrs
- FREE for all children with a CSC (enrolled & casual)
- All other CSC holders 14+ pay just $25 if you are enrolled, and $30 as a casual patient
- See the pricing table below for more detail
| Patient Type | Under 14y | 14-17y | 18y+ |
|---|---|---|---|
| Enrolled Patients | FREE | $25 (CSC) $45 (No CSC) |
$25 (CSC) $45 (No CSC) |
| Casual Patients (with CSC) | FREE | $30 | $30 |
| Casual Patients (without CSC) | $30 | $55 | $79 |
| Visitors to NZ | $250 | $250 | $250 |
- $10 surcharge for appointments between 10pm and 8am, and on public holidays (excludes Under 14 enrolled and CSC dependents)
- Pay securely with a credit card or debit card
Appointments are 10 minutes of face time with the clinician, and time is allocated for the clinician to complete notes, prescriptions, referrals and other follow-up. If you require more time for a complex issue or have several things to discuss, you may need to book a second appointment, which your clinician can discuss with you during the consult.
Payment options
You can pay securely with a credit card, debit card, or by bank transfer. Payment is required before your appointment.
No enrolment needed
If you’re not currently enrolled with a clinic in the Tāmaki Health network, you can use Bettr as a casual patient, without needing to change doctors.
If you’re already enrolled with a clinic in the Tāmaki Health network (which includes all White Cross and Local Doctors clinics, and some partner clinics), you will be eligible for $45 consultations or $25 if you’re a CSC holder. Simply start your booking and enter your details when prompted, and we'll adjust the price.
If you're not enrolled and you live in Auckland, Palmerston North or Christchurch, you can enrol with a GP clinic in our network and save on every consultation. Enrol today
FAQs
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You can pay securely with a credit card, debit card, or by bank transfer. Payment is required before your appointment.
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Yes, video and phone consultations are the same price.
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If you have a complex issue or several things to discuss, the clinician may recommend booking a second appointment during your consultation.
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Yes, you can typically cancel or change your appointment with sufficient notice. Please refer to our booking or confirmation details for our cancellation policy.
What we treat
Access a full suite of healthcare services
As long as it’s not a medical emergency, you can book an appointment at Bettr and get help with a wide range of healthcare services such as: ACC follow-ups, hand and foot issues, fevers, allergic reactions, rashes, skin problems, respiratory problems, coughs, cold and flu, medical certificates, oral health, mental health, and many more. For more details on what we can (and can't) treat, see our treatment services.
Enrol for more
Bettr's online doctors are available nationwide to everyone.
If you're in Auckland, Palmerston North or Christchurch, you can enrol with a clinic in our network for cheaper consults online and in-person.
If you enrol:
The price of Bettr consultations drops to $45, or $25 for CSC holders, and under 14s are FREE!
You’ll also get cheaper GP consults at your enrolling clinic, and cheaper consults at any of our Local Doctors and White Cross urgent care clinics.
*If you require face-to-face treatment following your Bettr online consult, you can be referred to one of our clinics in Whangarei, Auckland, Palmerston North and Christchurch.
Bettr Online Doctors connects you with a qualified NZ based online doctor in minutes via our virtual consult platform. Offering you the choice of a video or phone consultation, same-day appointments, medical certificates, and online prescriptions Bettr is revolutionising how you see your GP. Learn more
