Simple, fair prices for everyone
- $45 for patients registered with Tamaki Health
- $75 for patients not registered with Tamaki Health
- FREE for all patients under 14
The above prices apply to all appointments. So there are no specific treatment prices, no evening, weekend surcharges or prescription issue charges, no hidden fees.
Appointments are 10 minutes face time with the doctor and we give time for the doctor to complete any notes, prescriptions, referrals and other follow-up. If you require more time for a complex issue or have several things to discuss, you may need to book a second appointment, which your doctor can discuss with you during the consult.
Payment options
You can pay securely with credit card, debit card or by bank transfer, up to you.
Payment is required prior to your appointment.
No Registration Needed
If you’re already registered with Tamaki Health through White Cross, Local Doctors or East Tamaki Healthcare you will be eligible for $45 consultations. Simply start your booking and when prompted enter your details and we'll adjust the price.
If you’re not registered with Tamaki Health through White Cross, Local Doctors or East Tamaki Healthcare you can still use Bettr without needing to register at just $75 per consultation. You can choose to register and save on every consultation - online and in-clinic.
Free for children under 14.
All Bettr consultations are free for patients younger than 14. This includes children that aren’t registered with Tamaki Health, so you can just make an appointment for them without any worry of what it will cost you.
FAQs
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There is a secure payment portal as part of the appointment process. You can pay with EFTPOS, all major credit cards or by bank transfer. Payment must be made before the appointment is confirmed. Learn more about pricing and payment options.
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Yes. The cost is related to the doctor’s time rather than the technology used.
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If you need more time at the end of the consultation you should discuss this with your doctor before the consultation ends. The doctor may suggest booking another telehealth appointment or a face to face visit. There may be an additional or new charge for this; please discuss this with the doctor.
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Yes, you can change or cancel your appointment. Please note there may be charges to do this within 24 hours of the cancellation. Please see our cancellation policy.
What we treat
Access a full suite of healthcare services
As long as it’s not a medical emergency you can make a doctors appointment at Bettr and get help with a wide range of healthcare services such as; ACC follow-ups, hand and foot issues, fevers, allergic reactions, rashes, skin problems, respiratory problems, coughs, cold and flu, medical certificates, oral health, mental health and many more. For more details on what we can (and can't) treat see our treatment services.
Register for more.
Bettr's online doctor service is available nationwide to everyone. If you're in Auckland you can register and see a doctor online or in-person at any of our 40+ GP clinics.
Plus more great benefits:
The price of Bettr consulations drops to $45, and under 14s are free!
Get access to all 40+ Local Doctors GP Clinics and White Cross Urgent Care clinics
Most in-person GP consults are $20 or under when you register
*If you require face to face to treatment following your online consult, you can be referred to one of our nearly 50 GP clinics from Whangarei to Christchurch.
*Most in-person GP consults are $20 dependent upon the clinic
A Public Holiday surcharge applies on Anzac Day, Thursday 25th April.
Registered patients will be $65 and $99 for non-registered patients on this day.
