Now you can get all kinds of common health needs sorted, without leaving your couch, with an online consultation.
Using our telehealth service you can choose your type of consultation - either video chat by video or audio (phone) - then just choose your clinician and a time that suits you. You'll then get access to a wide range of health services including your medical certificates, specialist referrals, ongoing ACC and injury care. A virtual consultation also covers many common ailments for you and your whole family, all sorted quickly and easily. 10 minutes of your time, from anywhere and you’re done, without having to take a whole chunk out of your day just to see the clinician.
Bettr can help with:
- Allergies and hayfever
- Children’s wellness
- Cold, flu and viruses
- Headaches, migraines and dizziness
- Injuries and accidents
- Insomnia
- Mental wellness support
- Men’s health
- Minor injuries and accidents
- Ongoing conditions
- Pain
- Pregnancy
- Reproductive and contraceptive care
- Sexual health
- Women’s health
Bettr can refer you:
We can provide referrals to additional care services including in-person GP appointments, and specialists. Whether it's specialist therapies like physiotherapy or mental health care, or when you need something checked or administered physically (like vaccinations and immunisations, cervical smears, blood pressure checks, blood tests, minor surgeries, skin checks, and more). Learn more
Bettr for medical certificates:
Getting a medical certificate is easy with Bettr, whether it's for a WINZ medical capacity certificate*, sickness certificates or other applications like ACC. And you can stay resting in bed. In most cases we can email you the certificate soon after your online appointment finishes. We can also help you with any medications or other support you might need to get well, during the same appointment. Learn more
ACC and injury care with Bettr:
We can help with ACC referrals and care too. This might include specialist referrals for ongoing therapy and treatment, or follow-up online consultations with a Bettr online clinician, as part of your post-injury care plan. If you need an initial ACC assessment or aren’t an existing customer of Bettr, you’ll need to see a clinician in person at one of our clinics as a first step. Learn more
*WINZ medical capacity certificates are not possible for newly enrolled patients or other patients where we do not hold full GP medical records
FAQs
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If a follow-up is needed, the Bettr clinician will discuss the best options with you, which may include another online consultation or an in-person visit to a clinic.
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At the end of your consultation, the clinician will discuss any necessary next steps, such as prescriptions, referrals, or medical certificates. Prescriptions can be sent electronically, and certificates are usually emailed to you.
What we treat
Access a full suite of healthcare services
As long as it’s not a medical emergency, you can book an appointment at Bettr and get help with a wide range of healthcare services such as: ACC follow-ups, hand and foot issues, fevers, allergic reactions, rashes, skin problems, respiratory problems, coughs, cold and flu, medical certificates, oral health, mental health, and many more. For more details on what we can (and can't) treat, see our treatment services.
Enrol for more
Bettr's online doctors are available nationwide to everyone. If you're in Auckland, Palmerston North or Christchurch, you can enrol with a clinic in our network for cheaper consults online and in-person.
If you enrol:
The price of Bettr consultations drops to $45, or $25 for CSC holders, and under 14s are FREE!
You’ll also get cheaper GP consults at your enrolling clinic, and cheaper consults at any of our Local Doctors and White Cross urgent care clinics.
*If you require face-to-face treatment following your online consult, you can be referred to one of our clinics in Whangarei, Auckland, Palmerston North and Christchurch.
