As an accredited provider of Health NZ's 24/7 online GP care, our consultations are:
- FREE for all enrolled children under 14yrs
- FREE for all children with a CSC (enrolled & casual)
- All other CSC holders 14+ pay just $25 if you are enrolled, and $30 as a casual patient
- Enrolled adults without a CSC pay just $45 for a consult
- See the pricing table below for more detail
If you're already enrolled, go to book and simply enter the personal details you used to enrol at your clinic. As an enrolled patient, the doctor can access your medical records for the appointment, including lab results and scripts, for seamless, connected care.
Casual patients can also use Bettr as a casual patient, without changing doctors. With your permission, we will send our doctor's notes to your usual GP, following your consultation.
| Patient Type | Under 14y | 14-17y | 18y+ |
|---|---|---|---|
| Enrolled Patients | FREE | $25 (CSC) $45 (No CSC) |
$25 (CSC) $45 (No CSC) |
| Casual Patients (with CSC) | FREE | $30 | $30 |
| Casual Patients (without CSC) | $30 | $55 | $79 |
| Visitors to NZ | $250 | $250 | $250 |
- $10 surcharge for appointments between 10pm and 8am, and on public holidays (excludes Under 14 enrolled and CSC dependents)
- Pay securely with a credit card or debit card
Why use Bettr online doctors?
Bettr is perfect if you’re short on time, away on holiday, don't want to take time off work just to see the doctor, or if you live remotely and can’t conveniently travel to see your regular GP. Bettr’s benefits apply for all patients, enrolled and casual:
- See a clinician from anywhere, online, 24/7
- Same-day and next-day appointments usually available
- Book in under 2 minutes
- No queuing. No waiting in a clinic
- Log in to your appointment from anywhere
- FREE for enrolled kids under 14 and children with a CSC
Wish to enrol for cheaper consults?
If you're in Auckland, Christchurch or Palmerston North, you can enrol with a GP clinic in our network and enjoy cheaper consults with Bettr, and cheaper consults at our Local Doctors and White Cross Urgent Care clinics. Learn more.
Key benefits of Bettr include:
- Same-day and next-day appointments*
- Appointments available 24 hours a day, 7 days a week
- No queuing. No waiting
- See a clinician from anywhere
- Enrolled patients: Under 14y are FREE, $25 for CSC holders and $45 for everyone else
- Casual patients with CSC: Under 14y FREE, and $30 for all other CSC holders
- Casual patients without CSC: Under 14y $30, 14-17y $55, 18y+ $79
- Visitors to NZ not eligible for funded healthcare: $250
- $10 surcharge for appointments between 10pm and 8am, and on public holidays (excludes Under 14 enrolled and CSC dependents)
*Subject to availability
What Bettr can help with:
- Online prescription ordering and delivery
- Easy repeat prescriptions
- Medical certificates and referrals sent to you
- ACC follow-ups and support
- Skin conditions
- Infectious diseases
- Infections
- Head and ear nose and throat issues
- Oral health
- Respiratory problems (non urgent)
- And many others...see more about what we can help with.
Not enrolled within our network?
Our network includes all Local Doctors and White Cross clinics throughout Aotearoa (located in Whangarei, Auckland, Palmerston North and Christchurch), plus some partner clinics.
When you enrol with one of our GP clinics, you'll gain access to Bettr online doctors at a reduced rate, plus access to our network of Urgent Care clinics for the enrolled patient price. Enrolling is FREE and only takes a few minutes.
Enrol Today
Casual patients can also use Bettr
There is no need to change GPs if you don't want to. Following your Bettr consultation, and with your permission, we'll send our consult notes to your usual GP for continuity of care.
Casual patient consults are FREE for children under 14y with a CSC, $30 for people 14+ with a CSC, $30 for children without a CSC, and $79 for adults without a CSC.
See the pricing table above for more detail.
What we treat
Access a full suite of healthcare services
As long as it’s not a medical emergency, you can book an appointment at Bettr and get help with a wide range of healthcare services such as: ACC follow-ups, hand and foot issues, fevers, allergic reactions, rashes, skin problems, respiratory problems, coughs, cold and flu, medical certificates, oral health, mental health, and many more. For more details on what we can (and can't) treat, see our treatment services.
Enrol for more
Bettr's online doctors are available nationwide to everyone.
If you're in Auckland, Palmerston North or Christchurch, you can enrol with a clinic in our network for cheaper consults online and in-person.
If you enrol:
The price of Bettr consultations drops to $45, or $25 for CSC holders, and under 14s are FREE!
You’ll also get cheaper GP consults at your enrolling clinic, and cheaper consults at any of our Local Doctors and White Cross urgent care clinics.
*If you require face-to-face treatment following your Bettr online consult, you can be referred to one of our clinics in Whangarei, Auckland, Palmerston North and Christchurch.
