The next available appointment is

8:15am today

0 days 3 hours 59 minutes

Pricing

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NZ's low cost online video consultations

Simple, fair prices for everyone

Patient Type Under 14y 14-17y 18y+
Enrolled Patients FREE $25 (CSC)
$45 (No CSC)
$25 (CSC)
$45 (No CSC)
Casual Patients (with CSC) FREE $25 $25
Casual Patients (without CSC) $25 $55 $79
Visitors to NZ $250 $250 $250
  • $10 surcharge for appointments between 10pm and 8am (excludes Under 14 enrolled and CSC dependents)
  • Pay securely with a credit card or debit card

Appointments are 10 minutes of face time with the clinician, and time is allocated for the clinician to complete notes, prescriptions, referrals and other follow-up. If you require more time for a complex issue or have several things to discuss, you may need to book a second appointment, which your clinician can discuss with you during the consult. 

Payment options

You can pay securely with a credit card, debit card, or by bank transfer. Payment is required before your appointment.

No enrolment needed

If you’re already enrolled with a clinic in the Tāmaki Health network (which includes all White Cross and Local Doctors clinics), you will be eligible for $45 consultations or $25 if you’re a CSC holder. Simply start your booking and enter your details when prompted, and we'll adjust the price.

If you’re not currently enrolled with a clinic in the Tāmaki Health network, you can still use Bettr without needing to change doctors. If you're in Auckland, Palmerston North or Christchurch, you may like to enrol, and start saving on every consultation.

Enrol today

Free for children under 14

All Bettr consultations are FREE for patients younger than 14 if you're enrolled with a clinic in the Tāmaki Health network, or if you have a CSC, or only $25 for children without a CSC.

Public holiday pricing 

Our prices are the same, regardless of the day. There is no surcharge on public holidays.

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FAQs

  • How can I pay?

    You can pay securely with a credit card, debit card, or by bank transfer. Payment is required before your appointment.  

  • Are video and phone calls the same price?

    Yes, video and phone consultations are the same price.

  • What happens if I need more time?

    If you have a complex issue or several things to discuss, the clinician may recommend booking a second appointment during your consultation.

  • Can I cancel or change my appointment?

    Yes, you can typically cancel or change your appointment with sufficient notice. Please refer to our booking or confirmation details for our cancellation policy.

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What we treat

Access a full suite of healthcare services

As long as it’s not a medical emergency, you can book an appointment at Bettr and get help with a wide range of healthcare services such as: ACC follow-ups, hand and foot issues, fevers, allergic reactions, rashes, skin problems, respiratory problems, coughs, cold and flu, medical certificates, oral health, mental health, and many more. For more details on what we can (and can't) treat, see our treatment services.

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Enrol for more

Bettr's online doctors are available nationwide to everyone. If you're in Auckland, Palmerston North or Christchurch, you can enrol with a clinic in our network for cheaper consults online and in-person.

If you enrol:

The price of Bettr consultations drops to $45, or $25 for CSC holders, and under 14s are FREE!

You’ll also get cheaper GP consults at your enrolling clinic, and cheaper consults at any of our Local Doctors and White Cross urgent care clinics.

*If you require face-to-face treatment following your online consult, you can be referred to one of our clinics in Whangarei, Auckland, Palmerston North and Christchurch.

Enrol for $45 consults and it's FREE for under 14's
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If you're in Auckland or Christchurch you can enrol today and see a doctor for $45 and it's free for children under 14. Learn More