You can pay securely with a credit card, debit card, or by bank transfer. Payment is required before your appointment.
Yes, video and phone consultations are the same price.
If you have a complex issue or several things to discuss, the clinician may recommend booking a second appointment during your consultation.
Yes, you can typically cancel or change your appointment with sufficient notice. Please refer to our booking or confirmation details for our cancellation policy.
As long as it’s not a medical emergency, you can book an appointment at Bettr and get help with a wide range of healthcare services such as: ACC follow-ups, hand and foot issues, fevers, allergic reactions, rashes, skin problems, respiratory problems, coughs, cold and flu, medical certificates, oral health, mental health, and many more. For more details on what we can (and can't) treat, see our treatment services.
The price of Bettr consultations drops to $45, or $25 for CSC holders, and under 14s are FREE!
You’ll also get cheaper GP consults at your enrolling clinic, and cheaper consults at any of our Local Doctors and White Cross urgent care clinics.
*If you require face-to-face treatment following your online consult, you can be referred to one of our clinics in Whangarei, Auckland, Palmerston North and Christchurch.