The next available appointment is

8:30am today

0 days 3 hours 48 minutes

Why use Bettr?

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Online clinicians can save you time and money.

Now you can stay in bed and have the clinician come to you for your appointment. Bettr is the faster, easier, stress-free way to see your clinician. Designed to offer a modern healthcare service that is accessible, easy, and fair for all Kiwis, Bettr is innovative healthcare at its best.

So easy to use, Bettr means you can see a New Zealand-registered and experienced clinician at your convenience.

There are so many reasons to give Bettr online Doctors a go. Try it out for yourself to see just what a game-changer Bettr can be.

Bettr is fast

  • You can book in minutes and often see a clinician the same day.
  • Zero travel time.
  • No waiting or queuing at a clinic - just join the waiting room at the scheduled appointment time.
  • From anywhere: see the clinician wherever you are and join your appointment in seconds (as long as you have phone or internet reception).

Bettr is convenient

  • No app to download.
  • Choose from a range of clinicians, including the option to select male or female.
  • Longer hours – appointments available in the evenings and weekends to fit around your schedule, 7 days from 8 am.
  • No need to take time off work for simple health needs – you can even do your appointment from a quiet meeting room.
  • No need to enrol with us to see a clinician (but cost savings apply if you do).
  • All you need is a mobile phone, laptop or tablet, and an internet connection.

Bettr is affordable

  • No app or software required.
  • Enrol to access cheaper rates across our whole clinic network too.
  • No travel or parking costs to get to your appointment.

Bettr is safe

  • Our secure online appointment system means you can feel reassured that your information remains safe and private.
  • If you are enrolled with a primary healthcare provider outside of our network, we will securely share your appointment notes with your regular clinician for care continuity (unless you ask us not to).
  • All our clinicians are licensed and experienced to practice in New Zealand - they’re the same experienced clinicians you see in our clinics when you visit face-to-face.

Bettr is comprehensive

  • Most common ailments that don’t require physical examination or treatment can be treated by Bettr.
  • Get referred for most kinds of specialist care via Bettr.
  • Bettr is part of the Tāmaki Health network, which also includes White Cross and Local Doctors, so we can ensure you receive seamless follow-up care in-person wherever it’s needed.

Book Bettr

Top FAQs

  • Can I book for someone else?

    Yes, you can book an appointment for a family member.  

  • How long is the appointment?

    Standard appointments are up to 10 minutes of face time with the clinician, with additional time allocated for notes and follow-up tasks.  

  • Can I cancel or change my appointment?

    Yes, you can typically cancel or change your appointment with sufficient notice. Please refer to our booking or confirmation details for our cancellation policy.

  • The Bettr doctor is not my regular GP; will my regular GP be informed about this telehealth consultation?

    With your consent, we can securely share your consultation notes with your regular GP to ensure continuity of care. You can opt-out of this information sharing if you prefer.

  • Can I see a male/female Doctor?

    Yes, you can often select a male or female Doctor when booking, subject to availability.

  • How can the clinician really know what’s wrong if I don’t see him or her in person?

    Our clinicians are experienced in conducting thorough assessments via video and phone consultations, asking detailed questions about your symptoms and medical history. For many common conditions, a physical examination is not always necessary for diagnosis and treatment. If a physical examination is required, the clinician will advise you to visit a clinic in person.

  • Can I only use Bettr for a certain kind of sickness or injury?

    No, Bettr can assist with a wide range of healthcare needs that don't require a physical examination. This includes allergies, rashes, respiratory problems, coughs, colds, flu, medical certificates, prescriptions, and more. If a physical examination is needed, the Clinician will advise you on the next steps, which may involve an in-person visit.  

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What we treat

Access a full suite of healthcare services

As long as it’s not a medical emergency, you can book an appointment at Bettr and get help with a wide range of healthcare services such as: ACC follow-ups, hand and foot issues, fevers, allergic reactions, rashes, skin problems, respiratory problems, coughs, cold and flu, medical certificates, oral health, mental health, and many more. For more details on what we can (and can't) treat, see our treatment services.

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Enrol for more

Bettr's online doctors are available nationwide to everyone. If you're in Auckland, Palmerston North or Christchurch, you can enrol with a clinic in our network for cheaper consults online and in-person.

If you enrol:

The price of Bettr consultations drops to $45, or $25 for CSC holders, and under 14s are FREE!

You’ll also get cheaper GP consults at your enrolling clinic, and cheaper consults at any of our Local Doctors and White Cross urgent care clinics.

*If you require face-to-face treatment following your online consult, you can be referred to one of our clinics in Whangarei, Auckland, Palmerston North and Christchurch.

Enrol for $45 consults and it's FREE for under 14's
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If you're in Auckland or Christchurch you can enrol today and see a doctor for $45 and it's free for children under 14. Learn More