Follow-ups, repeat X-rays, and medical certificates for ACC*
Gout, Foot Infections
Bad Breath, Tonsillitis.
Acute sinusitis, Allergies, Asthma, Bronchitis, Chest infection, Chronic sinusitis, Cold, Flu, RTIs (Respiratory Tract Infections), Glandular fever, Hay fever.
Allergies, Quitting Smoking, Ear Infections, Foot Infections, Hair Loss, Heartburn, Weight Loss, Travel Medicine, Specialist Referrals, Second Opinion/diagnosis.
Constipation, Diarrhoea, Digestive Problems, Food Poisoning, Gastritis, Gastroenteritis, Heartburn, Indigestion, Irritable Bowel Syndrome, Kidney Stones, Norovirus, Stomach Ulcers.
Blepharitis, Conjunctivitis, Ear Infections, Ear Problems, Eye Problems, Hearing Loss, Headaches and Migraines, Swimmer's Ear, Tinnitus.
Contraception, Erectile dysfunction, Herpes (Cold Sores), Urinary Tract Infections/cystitis.
Chickenpox, Cold, Flu, Coronavirus, Glandular fever, Shingles.
Bruising
Medical emergency symptoms - please call emergency on 111 if you are experiencing:
Controlled Drugs
We do not under any circumstance prescribe controlled drugs via Bettr. Our Clinicians will not prescribe any controlled drugs even if they are “repeat prescriptions” for ongoing conditions. Any controlled drug has to be prescribed only after an in-person consultation.
List of common controlled drugs that cannot be prescribed:
If you think you need a face-to-face consultation, you can visit one of our medical centre's via either White Cross or Local Doctors.
No, Bettr can assist with a wide range of healthcare needs that don't require a physical examination. This includes allergies, rashes, respiratory problems, coughs, colds, flu, medical certificates, prescriptions, and more. If a physical examination is needed, the Clinician will advise you on the next steps, which may involve an in-person visit.
If a follow-up is needed, the Bettr clinician will discuss the best options with you, which may include another online consultation or an in-person visit to a clinic.
Our clinicians are experienced in conducting thorough assessments via video and phone consultations, asking detailed questions about your symptoms and medical history. For many common conditions, a physical examination is not always necessary for diagnosis and treatment. If a physical examination is required, the clinician will advise you to visit a clinic in person.
Vaccinations require an in-person visit to a clinic as they need to be administered by a healthcare professional.