It’s just four simple steps. Booking is super quick, with instant confirmation and same day appointments generally available*. You could be seeing a doctor in minutes. You can book for yourself, or for a family member too.
- Answer a few health questions
- Choose a doctor, date and time
- Enter some personal details
- Make payment … and you’re done. Booking confirmed!
What next?
We’ll send you a confirmation text or email as soon as you book, with a link to join your appointment.
Then, just click the link to log in when the booking time arrives.
FAQs
-
If you experience a technical problem during your consultation, please try to reconnect. If the issue persists, contact our customer support team, and we will work to find a solution, which may include rescheduling your appointment or offering a phone consultation.
-
Yes, we take your privacy and security very seriously. Our online platform uses secure connections to protect your personal and medical information in accordance with privacy laws.
-
Standard appointments are up to 10 minutes of face time with the clinician, with additional time allocated for notes and follow-up tasks.
-
If you have a complex issue or several things to discuss, the clinician may recommend booking a second appointment during your consultation.
-
Yes, video and phone consultations are the same price.
-
You can pay securely with a credit card, debit card, or by bank transfer. Payment is required before your appointment.
-
Yes, you can book an appointment for a family member.
What we treat
Access a full suite of healthcare services
As long as it’s not a medical emergency, you can book an appointment at Bettr and get help with a wide range of healthcare services such as: ACC follow-ups, hand and foot issues, fevers, allergic reactions, rashes, skin problems, respiratory problems, coughs, cold and flu, medical certificates, oral health, mental health, and many more. For more details on what we can (and can't) treat, see our treatment services.
Enrol for more
Bettr's online doctors are available nationwide to everyone. If you're in Auckland, Palmerston North or Christchurch, you can enrol with a clinic in our network for cheaper consults online and in-person.
If you enrol:
The price of Bettr consultations drops to $45, or $25 for CSC holders, and under 14s are FREE!
You’ll also get cheaper GP consults at your enrolling clinic, and cheaper consults at any of our Local Doctors and White Cross urgent care clinics.
*If you require face-to-face treatment following your online consult, you can be referred to one of our clinics in Whangarei, Auckland, Palmerston North and Christchurch.
