It’s just four simple steps. Booking is super quick, with instant confirmation and same day appointments generally available*. You could be seeing a doctor in minutes. You can book for yourself, or for a family member too.
- Answer a few health questions
- Choose a doctor, date and time
- Enter some personal details
- Make payment … and you’re done. Booking confirmed!
What next?
We’ll send you a confirmation text or email as soon as you book, with a link to join your appointment.
Then, just click the link to log in when the booking time arrives.
FAQs
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If the telehealth consultation fails (picture stops or freezes or sound stops) the doctor will immediately ring you on your mobile number to assist you or complete the consultation on the phone.
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Just like normal doctor’s appointment, your Telehealth visit will be private and confidential. It can only be seen and heard by the health care professional involved. If you have any questions, please speak to your health care professional during the consultation. this healthcare service uses systems that meet recommended standards to protect the privacy and security of the video visits. However, the service cannot guarantee total protection against hacking or tapping into the video visit by outsiders. This risk is small, but it does exist.
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An online appointment lasts for 10 minutes of face to face time with the doctor and allows the doctor another 5 minutes to complete other tasks such as writing letters on your behalf.
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If you need more time at the end of the consultation you should discuss this with your doctor before the consultation ends. The doctor may suggest booking another telehealth appointment or a face to face visit. There may be an additional or new charge for this; please discuss this with the doctor.
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Yes. The cost is related to the doctor’s time rather than the technology used.
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There is a secure payment portal as part of the appointment process. You can pay with EFTPOS, all major credit cards or by bank transfer. Payment must be made before the appointment is confirmed. Learn more about pricing and payment options.
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Yes, you can book for yourself or you can book on behalf of someone else. At the patient details step of the booking process simply select ‘no’ when presented with the question ‘Is this appointment for you?’
What we treat
Access a full suite of healthcare services
As long as it’s not a medical emergency you can make a doctors appointment at Bettr and get help with a wide range of healthcare services such as; ACC follow-ups, hand and foot issues, fevers, allergic reactions, rashes, skin problems, respiratory problems, coughs, cold and flu, medical certificates, oral health, mental health and many more. For more details on what we can (and can't) treat see our treatment services.
Register for more.
Bettr's online doctor service is available nationwide to everyone. If you're in Auckland you can register and see a doctor online or in-person at any of our 40+ GP clinics.
Plus more great benefits:
The price of Bettr consulations drops to $45, and under 14s are free!
Get access to all 40+ Local Doctors GP Clinics and White Cross Urgent Care clinics
Most in-person GP consults are $20 or under when you register
*If you require face to face to treatment following your online consult, you can be referred to one of our nearly 50 GP clinics from Whangarei to Christchurch.
*Most in-person GP consults are $20 dependent upon the clinic
If you're in Auckland you can register today and see a doctor for $45 and it's free for children under 14. You can also see a doctor in-person at any of our 40+ GP clinics for under $20*. Learn More
